Windows product key viewer virus - Free Download
This guide is for a new Trojan. Tech-Support-Scam that displays a fake Windows Product Key verification prompt instead of your normal Windows desktop. This prompt will state that malicious software was detected and that you need to reenter your product key in order to verify you have a licensed copy of Windows. In this screen will also be buttons that open the TeamViewer, Supremo, and Logmein sites as well as a button called CMD that opens the command prompt.
Last, but not least, the screen will display the phone number , which is for a remote tech support company that will state they are Microsoft and try to sell you unecessary support services. This fake Product Key screen is displayed by replacing your Windows Shell configuration so that it executes the malware program instead of your standard desktop. The text of this fake Product Key verification alert is:.
Product Key Customer Support: You will find your product key on the box that Windows Dvd came in or in the welcome email or on the certificate of authenticity stick. If you are infected with this Trojan, you may be able to unlock the screen and remove it by entering the qwert-yuiop-asdfg-hjklz-xcvbn key into the product key field and pressing submit. If that does not work, then please use the guide below instead. It is important to note that the the Product Key scam is bundled with and installed by free programs that did not adequately disclose that other software would be installed along with it.
Therefore, it is important that you pay close attention to license agreements and installation screens when installing anything off of the Internet. Furthermore, If the license agreement or installation screens state that they are going to install a toolbar or other unwanted adware, it is advised that you immediately cancel the install and not use the free software. As you can see, this Trojan is a complete scam that is designed to scare you into thinking there is something wrong with your computer so that you call the listed phone number.
For no reason should you call this number and buy services, and if you have, you should contact your credit card company and dispute the charges. Please use this guide to remove all remnants of the Product Key tech support scam from your computer for free.
This removal guide may appear overwhelming due to the amount of the steps and numerous programs that will be used. It was only written this way to provide clear, detailed, and easy to understand instructions that anyone can use to remove this infection for free.
Before using this guide, we suggest that you read it once and download all necessary tools to your desktop. After doing so, please print this page as you may need to close your browser window or reboot your computer.
You will now be at the Task Manager screen as shown below. If you are in Windows 10, you will need to click on the More Details option and the screen will look a little different.
Make sure you are in the processes tab and search for the Productkeyupdate. When you have found the process click on it once to select and then click on the End Process button in Windows 7 or the End Task button in Windows The process should now be terminated.
Do not close the Task Manager window, though, as we need it for the next step. Now that the process has been terminated we want to start the Windows Explorer. Most of the time this will cause the Windows desktop to appear, but if not, you will at least be presented with a My Computer folder that you can to navigate the file system and launch applications. In Task Manager, click on the File menu option and then click on Run.
You will now be at the Run dialog as shown in the image below. Your normal desktop should now appear and you can continue with the rest of the instructions. If the desktop does not appear, then a My Computer window will open that will allow you to navigate the file system to launch programs or delete files. We now need to download a batch file that will remove the Shell registry configuration that is loading the ProductKey malware. If you are not able to see your desktop, then you can navigate to the C: Internet Explorer should now be open and you should go to this link: When you visit this link, it will prompt you to save the clean-hkcushell.
Please save this file on your computer and double-click on it when it has finished downloading. This will run a batch file that will clear the Shell configuration that loads the malware file instead of your desktop.
When it prompts if you wish to delete the key, press Y and then enter on your keyboard. Next time you reboot your Windows desktop will appear as normal and you can continue with the rest of the instructions. As Fake Windows Product Key Screen Scam sometimes has a usable Uninstall entry that can be used to remove the program, we want to try that first.
To do this, click on the Start button and then select Control Panel. When in the Control Panel, double-click on one of the options below depending on your version of Windows.
When the Add or Remove Programs or the Uninstall Program screen is displayed, please scroll through the list of programs and double-click on each of the entries listed in bold below to uninstall them.
When you double-click on the above entries to uninstall them, please follow the default prompts and allow it to remove all files and all configuration information related to this program.
If any of the programs ask you to reboot your computer, do not allow it to reboot until you have uninstalled all of the programs listed above. To terminate any programs that may interfere with the removal process we must first download the Rkill program.
Rkill will search your computer for active malware infections and attempt to terminate them so that they wont interfere with the removal process.
To do this, please download RKill to your desktop from the following link. When at the download page, click on the Download Now button labeled iExplore. When you are prompted where to save it, please save it on your desktop.
Once it is downloaded, double-click on the iExplore. Please be patient while the program looks for various malware programs and ends them.
When it has finished, the black window will automatically close and a log file will open. Please review the log file and then close so you can continue with the next step. If you have problems running RKill, you can download the other renamed versions of RKill from the rkill download page. All of the files are renamed copies of RKill, which you can try instead.
Please note that the download page will open in a new browser window or tab. Do not reboot your computer after running RKill as the malware programs will start again. At this point you should download Zemana AntiMalware, or ZAM, in order to scan your computer for any any infections or adware that may be present.
Please download Zemana AntiMalware from the following location and save it to your desktop:. Now double-click on the icon on your desktop named Zemana. This will start the installation of Zemana AntiMalware onto your computer. When the installation begins, keep following the prompts in order to continue with the installation process.
Do not make any changes to default settings and when the program has finished installing, Zemana will automatically start and display the main screen. Above the Scan button, please change the scan type to Deep Scan and then click on the Scan button to start the malware removal scan. Zemana AntiMalware will now start scanning your computer for malware.
This process can take quite a while, so we suggest you do something else and periodically check on the status of the scan to see when it is finished. When Zemana has finished finished scanning it will display a screen that displays any malware that has been detected. Please note that the infections found may be different than what is shown in the image below. Review the scan results and when you are ready to continue with the cleanup process, click on the Next button to delete or repair all of the the selected results.
Once you click on the Next button, Zemana will remove any unwanted files and fix any modified legitimate files. If you receive a warning that Zemana needs to close your open browsers, please close any web browsers that may be open and then click on the OK button to continue.
Zemana will now create a System Restore Point and remove the detected files and repair any files that were modified. When the process is complete, you will be shown a screen that says Completed. At this screen, you can now close the Zemana AntiMalware screen and continue with the rest of the instructions. Now please download AdwCleaner and save it to your desktop.
AdwCleaner will scan your computer for adware programs that may have been installed on your computer without your knowledge.
When AdwCleaner has finished downloading, please double-click on the AdwCleaner. Once you double-click on the icon the AdwCleaner program will open and you will be presented with the program's license agreement. After you read it, click on the I agree button if you wish to continue. Otherwise, click on the I disagree button to close the program. If Windows prompts you as to whether or not you wish to run AdwCleaner, please allow it to run.
Now click on the Scan button in AdwCleaner. The program will now start to search for known adware programs that may be installed on your computer. When it has finished it will display all of the items it has found in Results section of the screen above. Please look through the results and try to determine if the programs that are listed contain ones that you do not want installed. If you find programs that you need to keep, then uncheck the entries associated with them.
For many people, the contents of the Results section may appear confusing. Unless you see a program name that you know should not be removed,please continue with the next step. To remove the adware programs that were detected in the previous step, please click on the Clean button on the AdwCleaner screen. AdwCleaner will now prompt you to save any open files or data as the program will need to close any open programs before it starts to clean. Please save your work and then click on the OK button.
AdwCleaner will now delete all detected adware from your computer. Please read through this information and then press the OK button.
You will now be presented with an alert that states AdwCleaner needs to reboot your computer. When your computer reboots and you are logged in, AdwCleaner will automatically open a log file that contains the files, registry keys, and programs that were removed from your computer.
When you visit the above page, please download the version that corresponds to the bit-type of the Windows version you are using.
Windows 10: Find Product Key in Windows 10
Remove the Fake Windows Product Key 844-459-8882 Scam
Therefore, it is important that you pay close attention to license agreements and installation screens when installing anything off of the Internet. Once downloaded, double-click on the file named HitmanPro. This program does not generate illegal codes. Zemana AntiMalware will now start scanning your computer for malware. Read the full changelog.
Activation in Windows 10
Please note that the download page will open in a new browser window or tab. Join , subscribers and get a daily digest of news, geek trivia, and our feature articles. Note that your submission may not appear immediately on our site. If you need help finding which version of Windows you're running, see Is my PC running the bit or bit version of Windows? This is a self-help guide. Uninstall programs via Windows control panel. Examine your computer to find the key. Thermaltake Core P3 wall mounted Cooling: Once you have selected one of the options, please click on the Next button.